Now welcoming hosts in the Algarve

Your AI concierge for happier guests and easier operations.

Give your guests instant answers, local recommendations and support — 24/7. Manage everything from one simple dashboard.

Start for freeWatch demo
  • No credit card required
  • Set up in minutes
  • Made for vacation rentals

Built for vacation rental owners

  • 24/7 guest support
  • Property-specific AI
  • Human escalation
  • No app required

Features

Everything you need in one AI concierge.

From local tips to maintenance requests, GuestMate handles the everyday questions — so you can focus on what matters most.

  • Instant answers

    Check-in times, Wi-Fi, house rules, local tips and more.

  • Local recommendations

    Restaurants, beaches, activities and hidden gems.

  • Smart actions

    Process requests, create maintenance tickets and notify the owner.

  • Human handoff

    Complex issues are escalated to the owner with full context.

Guest experience

Your guests get answers instantly.

A friendly concierge that knows your property inside out — and knows when to bring you in.

  • No app download

    Guests scan the QR code and start chatting in their browser.

  • Available 24/7

    Late arrivals and early questions are answered instantly.

  • Property-specific answers

    Trained on your house rules, guides and local favourites.

  • Human support when needed

    Anything the AI can't handle goes straight to you.

How it works

Get started in 3 simple steps.

No technical setup. If you can write a welcome guide, you can set up GuestMate.

  1. 01

    Add your property

    Set up your listing and add details like check-in times, Wi-Fi and house rules.

  2. 02

    Upload your knowledge

    Add your welcome guide, local recommendations, PDFs or FAQs.

  3. 03

    Share the QR code

    Print it, add it to your welcome book or place it inside your property.

Owner dashboard

Stay in control of every stay.

See every guest conversation, step in when it matters and track how happy your guests are — across all your properties.

Pricing

Simple pricing for every host.

Start free. Upgrade when you grow.

  • Starter

    For hosts with a single property.

    €19/ month

    • 1 property
    • Up to 100 conversations / month
    • AI concierge
    • Knowledge base
    • Email support
    Get started

  • Pro

    Recommended

    For growing hosts with a few properties.

    €49/ month

    • Up to 5 properties
    • Up to 1,000 conversations / month
    • Everything in Starter
    • Priority support
    Start free

  • Business

    For property managers and agencies.

    €99/ month

    • Up to 20 properties
    • Advanced analytics
    • Custom integrations
    • Priority support
    Talk to us

Hosts & guests

Made for hosts who care about every stay.

Illustrative examples of how hosts in the Algarve could use GuestMate. These are fictional placeholder customers.

  • Example customer
    “GuestMate made our guest communication much easier. Our guests get answers without waiting for us.”
    M

    Marta S.

    Owner, 2 villas · Lagos, Algarve

  • Example customer
    “Late-night questions about Wi-Fi and parking used to wake us up. Now the concierge handles them and only pings us when it matters.”
    J

    James & Ana P.

    Hosts, beach apartment · Albufeira, Algarve

  • Example customer
    “Guests love the local tips. It feels like having a personal host in every property, even when we manage several at once.”
    R

    Rui C.

    Property manager, 8 homes · Tavira, Algarve

Ready to give your guests a better experience?

Set up your AI concierge and start answering guest questions automatically.

Get started free

No credit card required